[Event] Mystic - Disconnected at Event Mystic

[Alkeid]

Hello,

I was playing yesterday and happened to DC from the game during the first stage of the Event Mystic.

When I was able to log back in it took my entry for the Event Mystic Raid. I have waited for the new day because I should have received a reentry? Thank you for your help

Name: Alkeyd
Server: Kazeros / South America

[OminousOnion]

Hello and welcome to the forums!

Tickets can take 24-48 hours to arrive.

Unfortunately we cannot guarantee the system will provide you with an entry ticket. Typically tickets are given when there is a verified server failure.

Update to Timed and Ticketed Content Lockouts

Heroes of Arkesia, We know how frustrating it is for players to be locked out of timed or ticketed activities when a game server unexpectedly crashes or loses stability. As a few players may have already seen, in an effort to help improve these less than ideal experiences we now have a system in place that will re-grant access to activities in-game that have weekly lockout timers, utilize tickets, or consume a daily bonus (Aura of Resonance) when a game server crash or outage occurs during play…

Hope that helps .