Every channnel, nothing but bots?

i have been trying to work on getting my adventures tomb completion up, so i went over to rethramis to work on that one first.
as i was working on the things i need, the entire area was covered with bots. i tried to switch channels, but they are EVERYWHERE. all with names like “xjvcbdkjfvb”, and some of them even seem to be hacking the game somehow.
at one point i was on my mount, and a sorceress was running faster than i was going on my mount. also, i was collecting a story mission item on the ground, and i noticed a bot run through some trees. i thought “is that a secret passage or something?” so i tried to walk through it myself, but no…it was some type of hack.

i also went to an area where i heard had a good drop rate for tomb items, but i wasn’t even able to try and farm them myself, because there were like 30bots running around killing the same creatures i needed to kill. i switched channel 5 times, and EVERY channel i went to was like this.

what is going to be done to address this, and when?
this is getting absolutely absurd…it’s almost comical. can’t you just pay employees to stand in high bot-traffic areas in-game, and jump from channel to channel insta-banning any bots he/she sees?

you can’t even talk to anyone in town because all you get is gold seller spam.
every time i move to a new area i have to spend a few mins reporting bots just so i can see the chat.
i know that over 1million accounts were banned, but it seems to have done absolutely nothing.
you announce a massive ban, then 10mins later. they are back…in every channel. how is this even possible?

i really like lost ark, but this NEEDS to be fixed. if it’s not, i can guarantee you this game will not survive in NA.