When I mistakenly selected a role I don’t need to participate in the express, but I have deleted it now, and the system does not prompt me that I cannot change other roles later. Now I want to let other roles participate in the express, which is impossible. Please help me solve this problem.
Hi @provenc.
Hope you’re good 
I’m sorry that you mistakenly selected the role that you didn’t need to participate; we like to take a closer look into this issue with you, when you have a chance, please use the link here to speak with our Customer Service team:
Also please make sure you send this link to the agent so we can help you to investigate this issue, also give them all the information needed. And please let me know how was it!
Cheers! 
ok,i Submitted my ticket ,also send this link.Hopes it can be resolved as soon as possible，thanks.
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He needs to restore his character. Can you help?
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Hope you’re well
I would like to help your friend to restore his character. Please refer him to this post, and tell him please when he have a chance to give us this information:
Character Name:
Character Level:
Character Server:
Make sure to be offline in order to complete the restoration.
I’ll be waiting for your confirmation!
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Thanks Solaire.
@provenc hey can you provide the info so Solaire can help you? After your deleted character is restored, you can log on that character and change express event to a different character.
Make sure to have 1 empty character slot so your deleted character can be restored.
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I need 24hours delete a character
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Ohh okay. After 24 hours, come back to this post and provide the info then. Good luck mate.
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Thanks bro u really nice
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hi@Solaire How long will it take to restore my role? I have to make sure I’m offline
Hi @provenc
I would like to help your character. When he have a chance give us this information in order to restore the character:
Character Name:
Character Level:
Character Server:
Make sure to be offline in order to complete the restoration.
I’ll be waiting for your confirmation!
Character Name:pilatinsky
Character Level:50
Character Server:mari(NA west)
Character Name:pilatinsky
Character Level:50
Character Server:mari(NA west)
Hi @provenc.
My apologies taking for take so long to restore it, in this case you don’t have available slots to restore your character.
im so sorry Solaire i forgot delete a character.now its okay,can u help me once more?
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It’s successful. I’ve selected the right character for Express. Thank you very much my dear Solaire!!
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