Failed shard claim

I claimed 30 Harmony shard bags from the express pass and they all bugged out and never appeared in my currency location. I even tried to log out and log back in didn’t fix it. Luckily I only claimed 1 chest at a time and the rest of the chests that I opened were fine. I claimed the shards from the rest of the chests/bags didn’t have any issues after luckily.