To start this, I have a friend, let’s call him “A”.
My roster character which affected by this is “Tarotto” (1492.5 ilvl) and “Cometstrike” (1100 ilvl), and his character which affected by this is “Bài” (1460 ilvl) and “Duc” (1460 ilvl), for his roster you can see below:
So 3 days ago, I created a striker, and I used the knowledge transfer to get it level 50 and 302 ilvl, after that I used knowledge transfer again for Rohendel story quest. About the same time, I asked “A” to borrow 50k gold so I can finish my engraving, with the condition that when I return I’ll cover the fee (there’s 5% fee and I borrow 50k so when I sent back I have to send 50000 / 95% = 52631 gold). The picture about him sending me from “Bài” to “Tarotto”, you can see below, at 09/02 10:57 server time.
After that, I bought some accessory with my char “Tarotto”, and sold the old accessories back for some gold to return to him, but this time I logged on my new striker which is “Cometstrike” with 1100 ilvl, and instead of sending to “Bài”, I sent to “Duc” due to the accent on his name at 09/05 0:40 server time, the picture you can see below, 52631 gold is the gold I have to send to cover the fee for 50000 gold as i explained above.
Not long after that, I got banned, and his account got flagged as buying gold from RMT seller, he got minus 50k gold (that he received from the mail), we both did appeal and this is the only answer I can get from CS:
I asked for him to provide the answer he got from appealing, and this is what he got:
This is the msg we both get when try to log in the game:
So can we please clear the misunderstanding here? I got perma banned and my friend got flagged + 50k gold removed just because I tried to return him gold via mail? Can you please check again? And please don’t tell me to appeal because I tried that and all I got is just auto reply msg as u can see above.
My character name: Tarotto
His character name: Duc