It’s been months since the game was release and AGS stated more than once that they would put in efforts to better communicate and hear feedback from us.
Taking in consideration the current, recent and past issues: Do you think AGS is doing a better job at?
Do you feel like you feedback is being heard and taken into consideration? Do you feel we get propper and reliable information about what’s going on, what is being done and how things are going to be dealt with?
Do you believe the game is in good hands and do you feel valued as a player? What do you things about the customer support? About the way they display information to us? Are you hyped about the future?
Nope. They did one thing that is not bad which inform 1 week earlier for the tripod system and it went all down the drain. The basically lost every trust and integrity if people have to go the 1 mile just to get them to change stuff back because they never inform anybody how different they are gonna make things be instead people have to discover it on their own. That’s bad.
Actually let me be more specific. NA communication is just non-existent especially since the latest update but its been bad since Vykas imo. On the other hand @Sandovall and @Maselbart seem to always be around helping their communities. So they get my props for at least staying active.
Yeah, that’s why I said it like it did. Communication of any kind helps. Those two will at least respond to a msg and say something on trending topics. Could just be a “We’ll pass it to the team” or something similar but its communication. NA communication has been lacking for ages and in the last 2 weeks has turned to… basically nothing.
Where/how? Seems to me that they are literally ignoring the community now. No engagement in current topics, no acknowledgement of feedback, no notices prior to changes(ex pheons taken during maint then announced after) etc…
We are like paparazzi waiting for the moment to put them on the spotlight. They don’t need to say much for communication but their action speaks louder than words. It has been almost a month that we been having this ongoing disconnection issue.
This. AGS doesnt even have updates to most of the things people ask, when they say they are looking into it or they will forward it to the team, it means that they just did that and they still havent heard back.