Just got an update
Thank you for taking the time to report a problem with the game.
First of all, please accept my sincere apologies for the inconvenience caused to you this far. I do understand how frustrating this must have been for you.
We value our customer’s trust above all else–it is the foundation upon which Amazon.com was built.
I am sorry that we were unable to find a definitive solution regarding the main quest.
To help fix this issue as soon as possible, I’ve filed a ticket on your behalf and forwarded it to my technical team
I do understand that this can be quite an inconvenience. But we need to go through this to get a definitive resolution for this issue.
It generally takes 2-5 business days for the engineers to figure out whats going wrong.
They should be getting back to me with the updates, or with a definitive resolution for this problem.
As soon as I’ve an update on this issue, I’ll send you an email to relay the information to you.
I’ve also added the reference number for the ticket filed below for your future reference : Case ID: V52133XXXX
More information regarding the Lost Ark:
Lost Ark launch details: Launch Details Available Now
Lost Ark FAQ: FAQ | Lost Ark - Free to Play MMO Action RPG
Lost Ark Forum: Lost Ark - Free to Play MMO Action RPG
For the latest updates and news about Lost Ark, go to: https://playlostark.com (https://playlostark.com/)
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