Forced to change my in-game name that does not violate naming policy

I’m being forced to change my In-game name (Kneego) that does not violate the naming policy. The first reply I got from ags was the following.

The second email after I opened up a webticket to question this reply is the following.

How is this fair when this does not answer the question of how my name violates the naming policy and what was listed does not apply to this name? Even if you google kneego nothing offensive comes up so what is the issue with my name? How do i appeal this when i get no help through the webticket team?

you know EXACTLY what your name resembles when said out loud. you’re just salty you got caught

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Well, I’m not going to ask why you chose that name. There’s obviously issue with that.