Founder's pack EUW

Hi, i redeem the second founder’s pack from the EU central character for error…is possible to delete this choice and redeem it from a newcharacter in EUW server?

Two replies from the admins on similar threads:

actually the support of this game can do nothing it seems, no transfer, no resolve in game human error…what can u do?..ty anyway

so what are we supposed to do … 3k que at 10.30gmt am is just insane and when you get on its lag lag for dungeons 30 sec buffer… if you are waiting for peeps to stop playing . so the server can cope that is ( input your own swear word ) …just give us the founders pack and peeps will move to EUW … your not helping us TO help the server and the game …ITS INSANE for the founders packs to be region locked anyway …

yes yes i am the fool who redeemed all on eu

dont say we cannot do anything