Founder's pack EUW

[Mhenea]

Hi, i redeem the second founder’s pack from the EU central character for error…is possible to delete this choice and redeem it from a newcharacter in EUW server?

[Empathy.Inc]

Two replies from the admins on similar threads:

@Ulver

Hello, and welcome to the forums.

I unfortunately have to confirm that both the special items and the launch celebration gift cannot be reassigned or otherwise transferred to a different server.

I have filed a feedback report about this particular case, so that it may be evaluated by the team. I can’t guarantee that means that any changes will be made to the way these items are claimed, or that they’ll be restored, but I can at least make sure that the report is considered.

I understand this is very frustrating, and I apologize for the inconvenience.

Thank you for your understanding.

@Stooh

Hi there, I hope you are doing great.

Like @Empathy.Inc mentions, it can only be claimed on one server. We don’t have the option to transfer the items to a different region, we’d let you know if this changes.

Thank you for your understanding.

[Mhenea]

actually the support of this game can do nothing it seems, no transfer, no resolve in game human error…what can u do?..ty anyway

[shaggsters1000]

so what are we supposed to do … 3k que at 10.30gmt am is just insane and when you get on its lag lag for dungeons 30 sec buffer… if you are waiting for peeps to stop playing . so the server can cope that is ( input your own swear word ) …just give us the founders pack and peeps will move to EUW … your not helping us TO help the server and the game …ITS INSANE for the founders packs to be region locked anyway …

yes yes i am the fool who redeemed all on eu

dont say we cannot do anything