Founders Pack on Aldebaran (NA EAST)

My account Robcrono and my wifes (pourri) are unable to receive our founders pack. We purchased it on steam prior to the official launch but were unable to play until it went live for everyone. Supposedly the store is down for Aldebaran which is probably causing the issues for us. However, there is a deadline to register the founder packs before tomorrow to receive bonuses. Anyway we can get an update on if we will still receive those bonuses or a way to fix it. I am going to be pretty annoyed if we can’t get them due to an issue on your end.