Free punika powerpass bug

After completing “berver´s friend” and obtaining punika powerpass during the time period of disabled powerpasses i used it to have it ready after they fix it. Its fixed now but my game is acting like i didnt use it and the only option is to buy a new one. Yes i wrote to the support and waited 6 hours and even restarted client several times and its not working.
What should i do ?

Hello, radko.vesteg!

I understand your frustration and that you’ve been waiting quite a while, however if you still haven’t received it please contact customer support again.