Free Punika powerpass disappeared

Hello

I haven’t used my free punika powerpass but I can’t find it anymore.

Is there a way to get it back?

Thank you

Thanks for reporting this, USAKRAU. Sorry to hear you lost your pass!

I’ve moved this over to the support section so our support team can better address you.

Also, welcome to the Lost Ark forum community, we hope you enjoy your stay!

Hello there @USAKRAU! Welcome to the Lost Ark forum!

Sorry to hear you’re having issue with your powerpass. As mentioned in the Update to Disabled Powerpasses , free Powerpasses including the Punika and Vern Powerpasses should now be re-enabled. Please keep in mind that to unlock the Punika Powerpass you will first have to complete the questline starting with “Where memories begin” and ending with “Berver’s Friend” in Punika. To use your free powerpass:

  1. Go to the Character Select screen and select the character you want to use the Powerpass on, then click the Powerpass button.
  2. You should then be able to click on the Punika Pass or Vern pass and after that click the “Use Powerpass” button to apply it to your character.

Please let me know if you can do this or if you have any issue with this process.

Hope this helps!