Hello guys, does anyone also have freeze/stuttering problems since the update? I especially like it in raids where it has a lot of animations. I had no problem before, and I haven’t installed anything since that day…
My nvidia panel optimized, ultra latency mode disable, gsync disable, windows good, idk …
I put lost ark to high priority too but nothing…
Any ideas ?
Hello @surrealz,
Welcome back to the Lost Ark forum, I’m really glad to see you are here at the forums and hope you can enjoy your time here and at the game as well!
I’m sorry that you’re having stuttering issues with Lost Ark, I know this can be frustrating but don’t worry, I have some tips that can help you solve this, first please review this link:
If that doesn’t work I can advice you to check this one:
In case any of the steps on those links work then I can recommend you to reach us via player support using the following link: Contact Us | Amazon Games to create a support ticket and review your case in more depth.
Please make sure to add the DxDiag through a sharing link from a Cloud Storage like Google Drive to the support report, you can pull it following this steps:
DxDiag report:
- Go to Windows Start search bar and type dxdiag.
- Click on dxdiag.exe.
- When green progress bar goes away, select Save All Information and save the file to their desktop.
If you need further assistance in any other issue please don’t hesitate in reaching us again!
Cheers!