G0X9-SPELPWP1P2NT - can't connect to the server; exiting the game

[encisteez]

US NA - Mari Server
Unable to connect to server after multiple attempts - able to get in but once I’m in the game.

I just purchased the “battle pass” and other in-game items and of course as soon as I do that the game no longer works !

I’ve followed all the direction in your previous post and it’s unrelated to the firewall. Please help or refund me! I just want to play with my friends.

Thanks in advance for your help and any guidance would be greatly appreciated.

Previous Post - Followed these directions below:

G0X9-SPELPWP1P2NT - cannot connect to the server; exiting the game

Hi @Necromancide welcome to our community I’m sorry that you’re having this problem every once in a while, we want you to have the most estable experience possible. We can try to troubleshoot your firewall to solve the issue: Press Windows + R, type “firewall.cpl” into the Run window, and then press Enter. Click Allow an app or feature through Windows Firewall and then click Change settings. Look for the game in the list of allowed apps and features. If it’s present, make s…

[GoHi]

Hello @encisteez! Wishing you a great day.
Thank you for reaching out with your concerns.

I’d suggest contacting our live chat here: Contact Us | Amazon Games , so that the team can escalate the issue and update on the progress to a fix.

I hope this helps!
Cheers!