Game closes after first loading screen

I’ve tried several ways to fix it but nothing works. I already reinstalled the game, updated the drivers, repaired the files but nothing works.

Help me

Hi @Dudz, thank you for being part of our forums,

I’m sorry to hear about the issue you are experiencing with the game,

Can you please tell me if this issue is just happening when you try to play the game with one character or is happening when you load the game with all your characters?

Is there an error message whe the game crashes?

I’ll be tuned to your reply,
Thank you in advance for the information provided.

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The problem happens with all characters, I even tried to create another char on another server but the error continues, there is no error message the game simply closes right after the loading bar screen.

This error started right after I downloaded another game but even uninstalling it the error continues.

I see, thank you so much for the information.

Just to discard possible issues please check if your Windows, your drivers and also the video drivers are up to date.

If they already are updated and as you told me you already tried different steps as re-install the game, run the steam check, etc, I’m going to ask you to pelase contact our colleagues in the Customer support. They will escalate the case with a ticket if is needed and the specialist team will review your case to solve it as soon as possible.

I understand how frustrating it can be that the game is not running properly and I do apologies for the inconveniences this caused to you.

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