Game crash after server select

I took a break not too long before the March update was released. Since then, I have crashed without fail every time I select a server. I’ve tried selecting different servers, lowering the graphics, verifying files twice before and after reinstalling, reinstalling the anticheat, updating drivers, and attempting to run it without any other programs runnings, especially those that previous posts have mentioned causing issues. I’ve looked at multiple different websites and forum posts that weren’t exactly related (I couldn’t find anything directly relating to my issue) but nothing has worked. Any help is appreciated.

I did a validate game files and it seems to have fixed the issue

Hello @Tahboom,

Welcome to the Lost Ark forum, I’m really glad to see you are here at the forums and hope you can enjoy your time here and at the game as well!

You can try to verify the Steam file, however as you mentioned you already tried almost every troubleshooting step I could provide you so I can recommend you to reach us via chat using the following link: Contact Us | Amazon Games

Please make sure to have the DxDiag ready once you reach support, you can pull it following this steps:
DxDiag report:

Go to Windows Start search bar and type dxdiag.
Click on dxdiag.exe.
When green progress bar goes away, select Save All Information and save the file to their desktop.

If you need more assistance please don’t hesitate in reaching us again!


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