So I made my Menchanist and went to do my una tasks, so I fast traveled to shushire game crashed and tought better head to bed, this morning I notice that I can’t login to the Mechanist as the game crashes any time I try to get in on them, no big deal I can work on the other took my other character with out thinking about it to Shushire the game crashed and they are stuck there too.
Support ticket made.
Kagami
September 29, 2022, 5:11am
2
Hi @Cnomesta .
Welcome to the Lost Ark Forum!
Hope you are doing well!
I’m so sorry that you Menchanist character got stuck when the game crashed.
I would like to help you unstuck you character.
I would need you to tell me the following information.
Name of the Menchanist character:
Server name:
Character level:
Please confirm me that you are offline.
I’ll be waiting for you reply to keep helping you!
Name of the Menchanist character: Collimate
Server name: Kadan EUC
Character level: 50
Kagami
September 29, 2022, 5:20am
4
Thanks for the reply! @Cnomesta .
I like to confirm you that I have moved your Menchanist character to another location!
Please after you log in to your character, verify the integrity of the game files.
Here is the steps to do it:
Steam Support :: Verify Integrity of Game Files .
Please let me know if you can log in with any problem to you character.
I’ll be waiting for you confirmation!
The chracter is now free, it seems that there was a broken file because I can now also log in to main that was bugged too.
Kagami
September 29, 2022, 5:47am
6
Thank you for the confirmation! @Cnomesta
I’m glad that is fixed and you can log in your two characters.
Hope you have a nice day and see you in Arkesia!