Game Crash in Abyss, bug entry

My game crashed during my first abyss 960 Sea of ​​Indolence, it was close to the end, I tried to return as soon as possible, but I already appeared in the city, without any reward and with my entry into the abyss blocked. Will I lose the week without being able to proceed in the abyss dungeons?? and my progression?? =/

Is there anything that i can do??
Server SA Vern, char : Cutruco

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same for the 2nd dungeon of 960

Had same bug 6 days ago, nothing you can do, entry “used”