I was playing Lost Ark normally then the game crashed and i got locked out of Lost Ark into South America.
first some details:
- I am from France, installed the game from France and always been playing from France for close to 200h
- I did all the troubleshooting on the server and did not work
I tried the following and bypassed the issue but it’s not a long term solution:
- When my friend in France connects with my Steam account, he can connect to my characters in EUW and not locked in South America
- When I use a VPN i am not locked in South America and can connect in EUW.
I don’t know why in my computer when i desactivate my vpn I can’t connect to EUW knwoing that the game has all authorizations for Firewall, even when I repair files and all it doesn’t work.
Thank you in advance for your help
Are you at Bouygues Telecom?
Yes I am Bouygues Telecom
We are a handful in your situation, no clue what to do for now. Hope we get a fix soon
Thank you for your answer wishing for the best I uninstalled and reinstalled the game just in case
Let us know if anything works!
Welcome to the Lost Ark Forum!
I’m sorry for the server locked problem you are getting in the game.
Thanks for share the information about it. @Jagg
Regarding to this problem, I would like to share this post and reply made by Roxx that is gathering information about this problem to help you with it.
Here is the link:
Hope this information help you!
Hi all here is an update. I waited for the maintenance i uninstalled the game and steam and reinstalled it again and everything worked
Hi again @Iceemoon
Thank you for you reply!
I’m glad that after you waited for the maintenance and uninstalled Lost Ark and Steam and reinstalled it again, everything worked again!
Please let me know if you need help with something else.
Hope you have a nice day and see you in Arkesia!