Game crashed and lost Vykas gate 3 entry

[felipepinho]

As title suggests. Here are some prints for what happened after I came back:

[NoCallOuts]

Probably getting a ticket. Keep an eye out on the mail

[Helianthus]

Hello @felipepinho ,

GreetIngs and welcome to the forums.

I am sorry to know about the lost entry. We cannot add it manually but we do have an automated system that provides back the entries under few conditions. Please read carefully the link I have shared below for details about this.

Update to Timed and Ticketed Content Lockouts

Heroes of Arkesia, We know how frustrating it is for players to be locked out of timed or ticketed activities when a game server unexpectedly crashes or loses stability. As a few players may have already seen, in an effort to help improve these less than ideal experiences we now have a system in place that will re-grant access to activities in-game that have weekly lockout timers, utilize tickets, or consume a daily bonus (Aura of Resonance) when a game server crash or outage occurs during play…

Thank you @NoCallOuts for helping the community!

See you in Arkesia.