Game crashed during weekly Argos Run

Hello, I was on my weekly 1385 Argos run when suddenly my game crashed due to an unknown error. This resulted in me losing the chance of any rewards as well as my cooldown which is a lot in rewards. I was wondering if any devs/customer service would be able to help me out here.
Character name: Rangingkid
Server: Ladon

Hi @Rangingkid

Hope you are doing well!

I’m so sorry for got disconnected from Argos and for the long delay in responding to your post.

I would like to tell that we’ve set up a system that will automatically reissue entries in scenarios caused by a verified server crash or outage within 24 hours. That is to say, if the system did not reissue your entry ticket automatically on this occasion, we will not be able to do so manually. You can read on how we handle these scenarios here .

So if this happen to you again in the future you can expect to receive a re-entry for the dungeon in scenarios caused by a verified server crash or outage.

Hope this information help you! :wolf: