Game crashed in Morai Ruins and now I can't use my character

I experienced a weird bug where I went from Serenity Isle > Morai Ruins for a quest and as soon as I entered the Ruins my game crashed. And now I can’t seem to be able to use my character anymore due to not being able to load into the dungeon.

Anyone have any advice?

Server: EUW Moonkeep
Character name: Araneas


Stopped working

‎3/‎11/‎2022 2:48 AM

Report sent

Faulting Application Path: C:\Program Files (x86)\Steam\steamapps\common\Lost Ark\Binaries\Win64\LOSTARK.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: LOSTARK.exe
Application Version:
Application Timestamp: 6221e7eb
Fault Module Name: EFEngine.dll
Fault Module Version: 1.0.12097.0
Fault Module Timestamp: 6221e641
Exception Code: c0000005
Exception Offset: 000000000033f4a5
OS Version: 10.0.22000.
Locale ID: 1033
Additional Information 1: 39b7
Additional Information 2: 39b7ca469187275fce5a53c75b5f12f0
Additional Information 3: 7a83
Additional Information 4: 7a8397a8cda4dd76fb7936ef808a2662

Extra information about the problem
Bucket ID: ca8d740f474ffbea0a191655ece9a73f (1880558877706659647)