Game Crashed in My first Valtan HM locked out and No loot

[dkwooster]

The game crashed ln a weird way during Valtan Hard Mode. like it minimized itself still had lost ark cursor but it wouldn’t come back up. So I quickly closed it in windows task manager and waited the normal 10 years for lost ark to load for the bug to continue to persist like before. Had to restart my computer logged back in guess my group was able to finish it and I got locked out of my first Valtan HM ) = still sad af no loot can’t do gate 2

[Piinky]

sad for u, but u will get nothing of loot. U need to wait the next reset

[Wehh]

Yup your fault. Enjoy next week clear! Maybe invest in a new computer

[dkwooster]

Yup from the looks of things

[Affiliate]

Hi @dkwooster, welcome to the Lost Ark Forum, I hope you are having a great day.

Thank you for taking the time to reach out to us, I’m so sorry to hear that you got disconnected in the middle of Valtan.

Unfortunately, if you get disconnected before claiming the rewards once you get back to the game the won’t be available, I apologize for the inconvenience. In this case, we don’t have a way to re-grant daily or weekly entries to content manually, we have a system that takes care of this type of situations in order to provide the ticket back in very specific scenarios, we can’t guarantee that you will be receiving a ticket.

Update to Timed and Ticketed Content Lockouts

Heroes of Arkesia, We know how frustrating it is for players to be locked out of timed or ticketed activities when a game server unexpectedly crashes or loses stability. As a few players may have already seen, in an effort to help improve these less than ideal experiences we now have a system in place that will re-grant access to activities in-game that have weekly lockout timers, utilize tickets, or consume a daily bonus (Aura of Resonance) when a game server crash or outage occurs during play…

Enjoy the lands of Arkesia!!