Game crashed just before the end of Argos P3 - No reward - entry counted for the week

Hello,
Title is explicit.
Game crashed like 30 seconds before the end of Argos P3. I managed to log back in the instance after death but I didn’t get any reward, couldn’t accept the chest (since I didn’t get the phase reward), but my weekly timer has been counted.
Anything can be done to help ?

I got the same issue still waiting for rewards of the run or a reentry ticket and know friends that already got a ticket.

Character name: Rayesfatthighs
Server: Galatur
Sorceres

Support has proven to be unhelupful for now…