The game up until this point was fine, no issues downloading and there were no issues starting the game. But when launching the game and entering the server selection, is prompts me to click a server. Regardless of the server chosen it crashes my game within seconds of the warrior animation appearing with no error or crash log to be found within the files. I’ve redownloaded the game, verified integrity of files, updated my pc and every single driver possible, turned off my anti-virus and overlays, with no luck anywhere. At this point I think my best option is to wait for a day 2 patch unless someone has a fix I missed.
This happens regardless of the server capacity or server chosen. Nothing has changed since 30 minutes after launch or 9 hours after launch, it all end the same. Help would be appreciated… please
exactly same issue, someone plz come up with a fix!!
really want to play this game
Hello @F00d @908990545
Thank you for contact us about the report for game crashes you have. Im sorry for the issue.
I can read you already tried to verify files and other kind of troubleshoot.
Did you try to lower the graphics resolution to high?
You can try to set Windows power settings to High Performance.
If your computer power profile isn’t set to High performance, it could be throttling performance.
To access Power Options in Windows:
- Press Windows + R, type “powercfg.cpl” into the Run window, and then press Enter.
- Select the radio button next to the High performance power plan. You may need to click Show additional plans first.
Also:
Try clean booting into Windows:
Follow the instructions at How to perform a clean boot in Windows. Clean booting into Windows prevents any unnecessary programs or services from starting up, and can help narrow down the cause of your issues. If you continue to have trouble after performing a clean boot, it’s safe to assume that background programs and services aren’t the root cause, and you can go back to your normal startup.
Check for malware:
Malware can cause many adverse effects on your computer. These effects vary widely depending upon the type and purpose of the malware, but high resource usage can be one of the symptoms, which could directly impact your gaming experience. If you have your own preferred antivirus or anti-malware software, feel free to use it to scan your computer.
You can check as well:
Video drivers often come bundled with software that lets you set custom preferences, create graphics profiles, and control other video card settings. Examples of these programs are Catalyst Control Center (AMD) and Nvidia Control Panel. These settings can interfere with in-game video settings, which can cause FPS issues. Resetting your software to the default settings may help alleviate issues.
To reset your driver software to the default settings:
-
AMD:
- Right-click on your desktop and select Catalyst Control Center or AMD Radeon Settings.
- In the upper-right corner of the window, select Preferences.
- Select Restore Factory Defaults.
-
Intel:
- Right-click on your desktop and select Graphics Properties.
- Click 3D.
- Click Restore Defaults.
-
Nvidia:
- Right-click on your desktop and select Nvidia Control Panel.
- Click Manage 3D Settings.
- In the upper-right corner, click Restore Defaults.
If none of the troubleshooting steps resolve the issue and the error persists, you might need to pull out your logs,
Pulling a DxDiag report:
- Go to Windows Start search bar and type dxdiag.
- Click on dxdiag.exe.
- When green progress bar goes away, select Save All Information and save the file to your desktop.
And provide it via web ticket Contact Us | Amazon Games
Make sure to share this post as proof you already tried all steps above. Game crashes after choosing server
Thank you in advance and best regards,
yep same problem today, before it was all fine.