Game crashes on selecting a specific character

My Character ‘Serookie’ on Moonkeep EUW is stuck in chamber of mind. when i try to login it instantly disconnects me from the game… is there anything to do about this? all other characters work fine

Hello @maaxvdvelde!

I hope you are doing fine and welcome to our forums for Lost Ark!

I’m sorry to hear that you are experiencing this issue that you get disconnected from the server as soon as you try to log in with your character.

Our team is aware of this issue and its currently working on a fix, we did a server restart for Moonkeep to try to fix the problem.

If the next time you try to log in you are still experiencing the problem please let me know.

Take care and see you in Arkesia! :dragon_face: :man_mage: