Game crashing after selecting character

Just like the previous posts I’ve read, I cannot join the game after trying to launch myself in the Twilight Mists location. This kept happening a bunch of times already and I still cant seem to join.

Tried verifying my files again but it still kept happening. There’s also this thing where the loading screen (when you start up the game) would be cut in half diagonally. Been trying to join since before the maintenance happened.

Please help. Thank you.

Server: NA West (Bergstrom)
Character name: Anrisaki

Hello @ahwisaki!

Welcome to the Lost Ark forum!

I moved your character to a safe location.

Before you log back try these steps: Steam Support :: Verify Integrity of Game Files

If the issue persist please contact us via our live support channel so we can investigate your problem further:

Have a nice day! :grin: :crossed_swords:

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omg thank you so much i’ve been wanting to play this game <3

THANK YOU!! that worked for me well

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Hey @ahwisaki !

I’m glad to hear that your problem was resolved.

See you in Arkesia! :grin: :crossed_swords: