Game freezes after about 10 minutes. Has been happening since server update

I have been experiencing a freezing issue with the game for a few days now. It started around when i reached luterra castle, and happens on all my characters. It has also been happening to other people, but after they got one response which didnt work their issue was probably flagged as fixed, which it isnt :slight_smile:

Lost Ark freeze everytime (Link to the issue for other people)

It is really frustrating since I have been playing the game without issues until 2-3 days ago

Hello @victorlynielsen

Thank you for your report about the freezing game. Iā€™m sorry for the issue you currently have.

In order to discard a file issue, please run a file check: Steam Support :: Verify Integrity of Game Files

You can also check the following for more troubleshoot Troubleshooting Frame Rate and Performance Issues - Support | Amazon Games

After the step above:

  • Shut down the computer completely. Turn it on, then run the Steam client as administrator and try the game again.

If you still have the issue after this troubleshoot, please create a web ticket by going to Contact Us | Amazon Games


Please provide all the information requested on the web ticket form as well character name, server and world name you are and the link for this post.

Thank you for your support and patience as we work to get everyone to their new home in Arkesia.