Game froze in Red Chaos Gate

FIX YOUR GAME FFS. Sick of this shit… every single day something goes wrong in this garbage ass game.

zero rewards whatsoever yet I “CLAIMED” a reward

Hi @Myrikal.

Hope you’re great :sunny:

Thank you for sharing your concern here on Lost Ark Forums and we apologize for the issue you faced with the lost entry, I understand hwo frustating this is.

We have a system that takes care of this type of situation to provide the ticket back in very specific scenarios, we can’t guarantee that the player will be receiving a ticket. And also I’d like to let you know that there is no provision from our end to manually provide a entry ticket to any of the player.

Here you can check the original post from our Community Manager:

also I reccomend you check this steps to try about a possible crash, if you didn’t do so:

Can you please try this troubleshooting:

Troubleshooting Lag and Connectivity Issues - Support | Amazon Games

And also this one:

Troubleshooting Frame Rate and Performance Issues - Support | Amazon Games

Hope this work for you, If the issue persist when you have a chance, please use the link here to speak with our Customer Service team:

Amazon Games Contact Us | Amazon Games

Also please make sure you send this link to the agent so we can help you to investigate this issue, also give them all the information needed. And please let me know how was it!


None of this copy pasta crap does anything for losing rewards from a Chaos Gate, I’ve never heard of anyone getting an entry ticket for a freaking Chaos Gate. The issues aren’t my PC. They’re caused by this trash game and its garbage servers.

Hi again @Myrikal.

For your information, all the comments and responses are looked upon by our team and they will surely do the needful from their end. If you wish to provide any feedback you can do so here:

Game Feedback - Lost Ark Forums section of the forums.

Also you can also submit your valuable feedback by filing a web ticket here.

If you need further assistance in any other issue please don’t hesitate in reaching us again!

you’ll never get your rewards, move on.