Welcome to the Forum ,i hope you are doing fine.
I’m so sorry about the issue you are having in the game.
Can you try this troubleshooting:
1-From the Start/Windows Menu, select Settings.
2-Select Network and Internet.
3-In the Status section, under Change your network settings, select Change adapter options.
4-When the Network Connections window opens, right-click your network connection.
5-Select Properties.
Scroll to Internet Protocol version 6.
6-Uncheck the Internet Protocol Version 6 (TCP/IPv6) box.
7-Select OK to save your changes for the selected network adapter.
8-Try launching the game again. A PC restart may be necessary.
If the problem persists can you kindly reach out to our customer service live chat, so we can further help you with this issue.
As we will need some personal information from your account. Be sure to have your game logs ready just in case they ask for them.
If you have more questions please let us know.
I hope this helps.
(◕‿◕)
Thanks for reaching out @Eulah. Unfortunately, your solution did not resolve the issue at all. My rig far surpasses the recommended settings so I’m enclined to believe this is not hardware related. I never had those stuttering issues in RU at all.
I tried turning back to DX9, putting all settings to Low, disabling V-Sync, to no avail.
Based on my own testing in Beta Summer/Fall 2021 and at this Release, turning off your Area and Loot chat will fix the stuttering. Seems to be a bug that didn’t get fixed for launch.
Just to verify, you’re using Fullscreen and not borderless - correct?
Additionally if you have a HDR monitor, turn HDR off as this also causes stutter.
I have a Dell S2716DG monitor with G-sync, play in full screen and get stutters any time my fps drops, even if it drops by only 1-2 fps moving around the map. Game is just overall very stuttery, reinstalling helped but didn’t get rid of most of the stutters.
Welcome to the Forums
I hope all of you are doing great !
I understand this is concerning , this thread was moved to the category ‘‘ Game Feedback’’ where the team will have an eye about your opinion and experience.
This will be checked by our specialized team .
I apologize for the issues this is causing.
Thank you very much for your patience and I also recommend to send your comments following the steps in this link:
Support for Amazon Games. Read support articles or get game & account help from Amazon Games support reps.
Opinions like yours help us improve our products and the quality of service we offer our customers.
Thank you for your comments, they are always welcome.
Yeah I don’t know.
11900k, 32GB 3600mhz RAM,3080TI Suprim X, installed on a 1 TB 980 PRO
If this system isn’t qualified for Lost Ark I better upgrade soon
I would say that my stutter is better than it was in the last beta. But it’s far from playable. No fun at all. Especially the stutter when it’s loading things? Everytime a player comes into view my game stutters. Everytime I hit a loading zone it stutters. It’s crazy.
Turned out to be mouse polling rate and Windows not liking rates above 500mhz. I moved to Win11 - same problem, rolled back to 10 same problem. As soon as mouse software was installed problem appeared. Eventually lowering polling rate to 250 fixed it… Could recreate every time I raised the rate again.
It’s the engine the game uses thats not qualified to use your system.The engine should have been thrown in the garbage 5 years ago.
The thing was in its deathbed when the 980 came out and most enthusiast gamers had 4 core 4 threads cpu’s and ppl used mostly HDD’s at the time.
Just so you know Unreal engine games are known to have asset load stutter.
What do you get when you have ppl loading in and out constantly?Just saying.
FYI even unreal4 has this specific asset load issue.
I just don’t understand how I can play on the Russian servers for months without one dropped frame and now for our version it’s constantly stuttering. Really frustrating.
This needs more attention for sure. The constant stutters are really ruining the game experience. I could understand if there were like quick fixes you could do, like lower some settings a bit, or anything, but here, nothing is working which adds more frustration.
