Game is unplayable due to game freezing

I don’t know what you guys did in this latest update, but ever since this patch went live, I have been having random freezes and there is nothing I can do but quit the game through task manager and restart…

I have already

  • Verified game files
  • updated graphics drivers

Nothing changed on my end except for the patch for Lost Ark. I have 0 issues before today and since this patch I literally can’t do anything because if I do a dungeon and my game freezes up, there goes my attempt for the week.

Please fix this crap.

Hello @Lilinoth

Greetings! :handshake:

I am sorry to know that the game is freezing after a patch update. I request you to check the following steps and see if they help-

Troubleshooting Lag and Connectivity Issues - Support | Amazon Games

Support for Amazon Games. Read support articles or get game & account help from Amazon Games support reps.

If issue still persists then kindly contact live support to raise a ticket-

Amazon Games

Contact Us | Amazon Games

Support for Amazon Games. Read support articles or get game & account help from Amazon Games support reps.

I hope this helps!

Take Care! :sunflower: