Game kick me from argos and I didnt receive any reward and can't purchase chest

While Im doing Argos P2 the game kick me and when I enter again they just finish the boss, I go to take the rewards but I didn’t receive anything and I cant purchase the chest.

I attached a screenshot.

Server kadan
Character Dshaw

Hello @DShaw,

I’m very sorry to hear about this disconnection during the Argos raid and also about the not received rewards.

We understand that situations like this are very frustrating and that’s why you normally will get a restoration ticket on your game mail withing 24 hours after a crash or disconnection like this.

This is a post made by one of our community managers regarding this:

Still, in some cases a replacement ticket may not be sent if it’s determined that the disconnection was not due to an error on our side, so please be aware of this too.

Regarding the rewards, unfortunately we can not manually give them, I hope you can understand this.

Thank you so much for being such a valuable and invested player!

Have a nice day a see you in Arkesia! :leaves: :dagger:

Hi,

It has been more than 24 hours and anything happen, I didn’t receive any ticket and I can’t enter argos…

I see I’m not going to receive anything from that argos…
horrible development if you didn0t have any tool to solve this type of problems.