Game Kicked Me Out Randomly While Doing Cube

Was Doing Cube on My T3 Alt

Ign: Zhiril
Server: Valtan

Got a random error code starting w/ G while doing cube run with guildmates

When I got back on, they just received their diamond chest and I wasn’t able to collect mine/receive it.

I was wondering if I can get a cube ticket back if it is possible

Thank you for your time.