Cant log into main charachter. I get a load bar that slowly fills to 40% and then kicks me from the game. Currently dc’d while in scraplands (mid 40 zone) and been unable to get back on. But i can log into alts just fine.
Server = Una
Tried Restarting cpu
Tried logging into other charachters then logging back into the stuck one
Restarted Lost ark
Tried waiting 15+ min
seems like other people on discord report issues on same map
@Hunden Not sure if you can help, Seems like you resolved this issue on Infinitely stuck in loading screen - #12 by luisplda
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Hello @socksxd, welcome to our forums!
We are aware of different players experiencing this inconvenience, so to resolve this issue please follow the step by step troubleshooting:
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Please verify the integrity of game with the Steam integrity check
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Update your video and windows drivers.
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Repair Easy Anti cheat ( Open Lost Ark Application in your Steam library and go to Settings → Manage → Browse Local Files > Open the AntiCheat Folder > Run the EasyAntiCheat_Setup executable file > Repair.
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Troubleshoot the Firewall:
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Press Windows + R, type “firewall.cpl” into the Run window, and then press Enter.
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Click Allow an app or feature through Windows Firewall and then click Change settings.
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Look for the game in the list of allowed apps and features. If it’s present, make sure it’s
checked, and that both the Private and Public columns have a check mark. If the app is
missing from the list, you need to add it.
- Click Allow another app…, locate and select the app, then click Add.
- Once you’ve done that, you need to ensure that the app is checked, and that it has check
marks under both the Private and Public columns.
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Relaunch the game.
Let me know if the issue persist after these steps!

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@Jormungandrh Thanks bud, it worked!
Glad it helped! Have fun in Arkesia! 