Game stuck on Lost Ark loading screen

HI all,

so i have a weird issue since 2h30 ago, i got disconnected at 17:30 as my router does a reconnect every day, and now i can’t start the game anymore.

It hangs after the EAC window, it shows the Lost Ark logo and there it stops, i waited from 5 to +20 minutes multiple times but i just can’t start anymore.
I’m not getting any errors and steam shows the game is running.

I verified steam files twice, restarted steam, restarted pc.
Reinstalled EAC like it says on their page. Not helped.

Anyone has any ideas?

Thanks in advance.

Hello @shohpaen,

Thank you for taking the time to reach out to us, I’m so sorry to hear that your game is not loading.

In this case since you already tried all the basic troubleshooting I would recommend you to reinstall the game, this will help in case there are files that may be corrupted but the steam game file verification was not able to repair, please do that and let me know how it goes.

Hope this helps! :sunflower: