Game support help

I’m trying to log-in to the game and the game refuses to load after the Easy Anti-cheat loading disappears from my screen. I can hear the sounds of the game but it refuses to appear so I can play it. That’s when I don’t get error code 3005. What’s going on here?

Hello

Welcome to the forum.
I apologize you were having this issue.

Please confirm if this error still occurs or not.
If you have any other problems, feel free to contact us via chat or phone.
Let me share with you the different types of contact with customer service, which will help you get faster assistance in case you need it.
In case your question is not in the categories
you can select the option: “Something else”, to choose Live Chat.

Have a nice week and take care !

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