Game wont load after maintenance

I am so tired of this. This is now the third time the game just wont launch. after this terrible anti cheat finishes loading the game just sits in “running” forever. I have tried verifying the game data, forcing -fullscreen, checking for updates both on windows and graphics cards, but NOTHING works. the only thing that works is a fresh install of windows for a third time. Why is this game riddled with bugs and issues?

Hey there @frank.michetti!

Sorry to know you’re having issues with the game not loading.

Here’s something else we can try:

  1. Press Windows + R, type “firewall.cpl” into the Run window, and then press Enter.

  2. Click Allow an app or feature through Windows Firewall and then click Change settings.

  3. Look for the game in the list of allowed apps and features. If it’s present, make sure it’s checked, and that both the Private and Public columns have a check mark. If the game is missing from the list, you must add it.

  4. Click Allow another app…, locate and select LostArkLauncher.exe, and then click Add.

  5. Once you’ve done that, make sure that Lost Ark has check marks under both the Private and Public columns.

If the issue persists, contact us via live chat so your case can be looked in detail.

I hope this helps, let me know if anything else.