Getting disconnected constantly: ERROR W0x9-SPELPWP1P2NT

Nhyx · February 23, 2022, 1:57pm

Getting disconnected from the server. Exiting the game
[W0x9-SPELPWP1P2NT], every 10-20 mins.

Server EU West - Moonkin

Running Windows 11 Pro. Yes ive checked to make sure all drivers and updates are current. Its not a firewall/virus killer issue either. All other games run fine, have checked my trace and its not internet dc.

It only just started happening yesterday, before that everything was fine, played for a week with no issues. Then BOOM constant disconnects all day, even when the server isnt that busy.

Wonderer · February 23, 2022, 3:53pm

Hi @Nhyx

I’m sorry that you are getting disconnected from the server, this sounds really annoying and get don’t want anything messing with your playtime.

We can try the following steps to see if they help with the issue:

Close other applications that may be taking up your bandwidth.
Switch to a wired connection.
Restart your router and modem.
Restart your router and modem.
Test your connection for packet loss or buffering.
Disable VPN or proxy services.

In the following link you can find an in deph explanation of this steps:

I also suggest that you do a file verification:

Restart your computer and launch steam
Right click the game in your Library, or click the gear icon from the game’s Library page on the far right.
Select properties
Local files
Steam will verify the game’s files.

Let me know if these steps help!

Ammeton · February 23, 2022, 5:08pm

None of the above methods worked

Pioune · February 23, 2022, 5:14pm

Same probleme here.
every days i’m disconnected from queue.

Also in Windows 11

server Zinnervale and Neria… same punishment.

nie03008 · February 23, 2022, 6:35pm

Same issue, tried everything, issue just started over the past hour or so.

Zepyon · February 23, 2022, 6:41pm

Same exact issue here, just started for me within the last 2 hours or so. Prior to this morning I had no issues staying connected for 8+ hours at a time. I play on US East - Ladon server and can’t stay online for more than 5min at a time

dbearstare · February 23, 2022, 6:43pm

My ISP is fine. Both myself and my GF keep getting D/Ced with this error. There is no issue on our end, something is up with the game servers.

Stiffbeard · February 23, 2022, 6:44pm

Same issue here. I think it is on the server side, fixes did not work. Just randomly started happening.

Server Sasha. Stiffbeard is my toon.

Boomhauwer · February 23, 2022, 6:45pm

Same happening over and over. Checked everything on my end

ginrikuzuma · February 23, 2022, 6:47pm

I’m also having this issue had it four times now.
Server Elzowin

Roxx · February 23, 2022, 6:48pm

Thanks, the team is investigating now

Meram · February 23, 2022, 6:53pm

This is a significant issue now, not a few isolated incidents.

Lottie · February 23, 2022, 7:01pm

Having the same issure here. It was the old error like yesterday but now its the WO.

dshade · February 23, 2022, 7:02pm

Same here, I have gotten disconnected 10-15 times today. Have not had issues previously.

sfj · February 23, 2022, 7:06pm

happening on NA East - Kharta as well

Nhyx · February 23, 2022, 7:15pm

As an update, i git through to a really helpful CS on the amazon tech report link.

We spent about 30 mins going through various trouble shooting methods including VPNs, changing ip protocols etc. Airways the same issue, in fact the time between DCs got shorter!

They acknowledged it wasnt client side and escalated to their tech team.

As interest the codes that start W are world crashes, which they normally think is client side, and ones that start with G are Game crashes, normally client side.

No fix yet, but they are aware and investigating

Valacthedemon · February 24, 2022, 10:25pm

just started happening to me out of no where, but certain pages on the web are kinda rocky at the moment as well.

NTR · February 25, 2022, 1:32am

Our whole T3 abyss just crashed stage 3 of Aira’s Oculus. We were doing the typing mechanic and the whole party crashed with an Server Error, (we are all on different internet connections) we reconnected back after the server error just to have out weekly limit reached. RIP

a_j_sahae · February 25, 2022, 2:37am

Same issue for me on my PC, but my wife’s PC is fine. Tried everything on the troubleshooting list. Been going on since yesterday.

Keybele · February 25, 2022, 8:25am

@Roxx Any update on the issue? I can‘t even log in since 2 days.

Everytime I reach Queue Position one I revive the [W0x9-SPELPWP1P2NT] Error