With regard to bots, in my opinion should have in the game “GM - game master”, which after complaint would enter a character stealthily and observe. After realizing that he makes the same paths he would enter into communication via chat, asking questions or something that answered and such … Not forgetting that this employee could not have char in the game, that would be as a rule.
What’s your suggestion?
Sure, you gonna pay for them?
Cuz AGS won’t
Better pay for more mods to silence players on the forums.
eac is free?
Which is ridiculous. Freaking company has billions of dollars. There no reason they can’t hire GMs.
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Easy Anti-Cheat is now available for free as a part of Epic Online Services.
Sadly, yes it is 
I’m not that surprised they aren’t willing to pay the wages of a bunch of GMs to moderate SGs game, it would be nice if they did but I highly doubt it’ll ever happen. This is pure profits for AGS regardless of the game state, they just host the servers. If the game dies tomorrow AGS doesn’t care and SG can always re-release under a different publisher, both companies walk away with a lot of money.
Having to shell out part of that money to moderate our client doesn’t sound like business intelligence
I just gave a suggestion, because the eac harms more than help. How many EAC errors has happened to you?
Thousands of G9x0 W9x0 and EAC Offline easily.
I agree with the idea i’m just wondering who’s going to pay the wages of the GMs is all 
You’re still looking at 20k-40k + benefits across probably at least a dozen or more employees to handle all the servers, that’s likely a huge chunk of income LA makes that goes to AGS.
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One of the things I observe is that a lot of people with anything you suggest is offended, I’m not saying it’s your case. But any suggestion related to “bot” people are offended, since this should be fought and not left aside.
Certainly the company, because it will not work to let players take on this role, this would be the end of the game. I’ve seen a lot of games end because GM’s were players.
SG also makes a lot money. So, this whole situation is just weird. It would be a different story if both companies were small. But, that really isn’t the case.
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Let’s use favorable numbers.
AGS hires only 10 people to GM all the servers, and pay each 20k/year (-200k year profits).
AGS is not Amazon, they do not have billions in wealth they can access on a whim so the projects they do publish / develop need to at least be somewhat profitable. It’s not like they have a track record of huge success titles for them right now.
Each of these 10 GMs wake up every morning and spend the day deleting bots, they wake up to each new shift with just as many bots in game because there is zero barrier to entry in replacing them.
The script runners realize they need to be a bit more discrete to make it harder for the GMs to detect them, so they start using real names, changing up leveling patterns, etc, drastically reducing the amount of banned bots a GM can do in a day and also increasing the likelihood of false bans.
These GMs after a couple months of this, and being paid basically nothing are going to stop caring, since it’s a losing battle. So less and less bots banned but the profit loss to AGS still remains -200k for the year.
I highly doubt LA NA/EU is making nearly the money it was making at launch, far less incentive to buy gold at overpriced value to push character progression, most remaining players are chilling waiting on new content, maybe buying a few skins here and there.
So the overall profits are dwindling on a decreasing player base while you just introduced a huge expense in hiring a whole team to handle a problem they are simply not equipped to handle in the first place.
So no, I am not taking offense to your suggestion, but any good idea needs to be put through how it could possibly be a bad idea first, or you end up with what we have now, a bunch of awkward restrictions that just keep getting added into the game one after another such as AGS/SG are doing (trade restrictions, multiple low ilvl restrictions, market limits, purchase limits, can’t even trade fish if you are below 1375 come tomorrow…)
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They could do it like some other game companies do it. Pay them something in game. Let that be free pots, crystals or anything.
That’s the idea with a simple suggestion, there were several arguments that we players can merge together with the supports… it is necessary of course, an analysis. But at least we suggest and argue. Congratulations on your excellent comment. 
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Exactly. Can hire a couple degens on every server that login a GM account, just zap bots. Most of the time they pass through specific areas, like where they do una shard dailies or such. They don’t have a choice, must go through certain spots to gear up, do story, etc.
If they constantly get banned and have to restart it doesn’t matter if it’s automated, they lose profit and will move on to another game. Or crypto farming or whatever.
Just run the players through a quick training course, have set rules and guidelines they gotta follow… And pay them in RC and BC lol. Plenty will gladly do it.
And for people worried about false bans or someone abusing the power… just put limitations on what they can do. Make it so they can only instant ban rosters under 50 and chars in T1/2 for example, can do something else even. Then just flag higher stuff for review.
Or they can just get a piece of software that does it for free, 24/7 and 1000x better.
It’s always nice to have GMs around in an MMO. Unfortunately in the case of Lost Ark it would not be a cost effective solution for dealing with the botting problem.
This has been suggested many times in the past and neither AGS or SGR are willing to front the cost of programming the required systems and paying for full time coverage for all servers.
What if they would be like a report but with higher priority? Like if this gm account flags someone they would get a quicker response and ban. They could add some accuracy and if someone is very accurate with flagging they could get to ban people
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