Hello good afternoon,
I have some trouble gaining gold from my 6th alt. So at the “Gold Earning Characters” my 6th is checked, but when i want to do an abyssal it says “Exceeded Weekly Gold Limit”, so i want to know what is going on. I will annex some screenshots. To view better the issue.
Hi @SH_fan.
Hope you’re good
I’m sorry you have this gold limit error, I understand how frustating this is, thank you for share this important information; we like to take a closer look into this issue with you, when you have a chance, please use the link here to speak with our Customer Service team:
Also please make sure you send this link to the agent so we can help you to investigate this issue, also give them all the information needed. And please let me know how was it!
Cheers!
Hi @Solaire
Thanks for you fast response.
Is not frustrating at all, wanna wait till next reset to see.
But i did Yorn abyssal and got the gold, dont know how, maybe is just an visual bug?
Hi again @SH_fan.
As mentioned above, due security reasons when you have a chance, please use the link here to speak with our Customer Service team, so we can investigate this issue.
And please let me know how was it!
same here, did they solved it?