I didn’t make any assumptions regarding your schedule.
However, you are a confirmation that bad solutions originate from an undersized research samples.
Your assumption is that my opinion would change, but it wouldn’t. Current gameplay is logging on early, then staying on to dodge queue doing absolutely jack shit because nothing is working. I would 10/10 times spend 5 hours in queue to get 3 hours of actual gameplay any day of the week
Yesterday’s restart was done to help improve the situation in the interim, but not implement a complete fix. You can learn more in our Update on Current Issues: February 20 - Update on Current Top Issues
To improve matchmaking we will restart Europe Central servers on 2/20 at 11pm UTC (2/21 12am CET) with an expected downtime of 2 hours. This will help stabilize the feature while we work with Smilegate RPG on a more long-term fix.
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Alright, I hear you and we’re still in agreement.
I did assume you would 0/10 times spend 5 hours in a queue to get 0 hours of actual gameplay 
The dungeon queue just doesn’t work again… is there something that could be done about it now?
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Yes, so you can choose to play on a server where no one speaks your language. I’ve been in queue for Kadan for almost 4 hours and I’m at 5500. Not even sure I can get on today. And I logged on at 3 PM. It’s even worse than last week. The game is basically unplayable for most people who live in Europe and want to communicate in English.
Same in Asta i got a 16k Queue after work at 4pm now im at 7600 and usually last week i was online at 9 pm. i played on the first second when Lost ark launched and bought 2 Founders Pack and now have 150 hours + some queue hours. I got myself 1 week holidays at launchday Tuesday and i really dont want to start from new ^^ but yeah unplayable for 1-2month i guess or maybe it gets better when Elden Ring is released.
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They did give word on the official discord channel, saying there are no plans currently to give any compensation for EUC. They said it does not mean it won’t be a thing in future but currently there are zero plans for any compensation.
As per EU rules I’m pretty sure not compensating the Crystalline Aura being lost for days for a lot of people is illegal
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this , 4h have passed 9600 ahead still by the time im in i gotta go bed
PEOPLE ARENT MIGRATING FROM CENTRAL TO WEST and is no wonder.
i would move to west in a heartbeat, but im 1000 ilvl and AGS and giving me the founder pack isnt enough bribe , give me some blue crystals to easy the pain of gearing again (mari shop) , my twitch drops…or think of something …because this situation sucks.
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Well but if the server structures are not allowing to give it more power to handle the players they made a huge mistake to add more and more server to 1 region and now they cant say. Yo we are close servers and delete your progress & if the system is so complex and they cant just transfer thousands of character we really have a problem and need to wait till the “casual” player leaves the game after 50 hours or so
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it took roughly 1 week of playtime, mostly spent on endless queues to get into ilvl 1000.
why you cry man, you barely scratched the surface of progress in LA
they must have reduced the server capacity for sure…on neria 18K queue on a monday at 17:30, was around 9k on Friday.
Thats not true, they have the information to open two regions at the start.
@Roxx any new news about that? Matchmaking is not working correct again. Will there be a restart again to fix it ?
We don’t care about the compensation … we should already solve the matchmaking problems in priority … They fix the shop problems because it brings them money, but the rest they don’t fix much …
We can imagine that he didn’t expect so many players but still … A lot of players had warned about what was going to happen but they didn’t listen…
I think they don’t have any solutions and are just waiting for people to change servers or to leave the game.
The release of the game has been postponed to, and I quote, “work on the server infrastructure” and “discover that a lot of work was still needed before launching Lost Ark in the conditions that the players deserve”.
Well, we see the result today…
I’m a huge fan of the game and I have full confidence in its potential and its future … But they’ll have to act fast, otherwise we’ll run into a catastrophe…
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Strange, everybody (90%) on my server is talking in English.
Oh really? And what server is that? Because I joined one of the not-completely-full servers on my first day and there was definitely not a lot of English. And then I looked at the preferred language charts and found that ALL of the majority English servers were completely full.
I watched the interview with Gold River - Lost Ark director. He said they expected 200k players at launch. Even if you assume he was modest and thought 500k, that’s still whole damn off the actual numbers.
And how exactly is this not even worse? They could have easily done better market research, but chose not to, despite the fact that their numbers apparently were crap, just like with their previous launch.
I’m sorry but that might have been an excuse for New World, which was their first launch and the first time they did this, but it absolutely isn’t an excuse for this game.