Got banned for a oversight in the game

Game Support English Support
1

I got banned roughly september of 2022 for “suspected cheating” all I did before I got banned was trying to break the barrier for the makoko seed and since I was solo it took me a long time so I kinda just held down my mouse button after 8 minutes I got suspected and I left to continue the story, I had to grab so food so I went afk for 5 minutes and once I got back to my computer It said I got banned for “cheating’ I’ve always enjoyed this game so I wouldn’t have a reason to cheat in it for any reason, I have sent probably 5-8 different appeals to amazon and they have all ended in the same outcome of me not being unbanned basically me saying I have no proof or anything, I’ve sent in multiple clips of my old gameplay and everything I could think of to show that I wasn’t cheating and they’ve all said the same thing that either I had no proof or that they didn’t believe me, I’ve basically come on here to get any help possible I’ve heard @Roxx has helping people so if he reads this please get in contact with me.

The server I got banned on and nick is
Region: NAE
Server: Galatur
Nick: Soricyn (I believe)
Steamid: 76561198159433846
My main server was:
Region: NAE
Server: Elzowin:
Nick: Doublecakedup

2

Hello there @Noriko,

I’m sorry to hear about this situation however as I told your friend in this post My friend was wrongfully banned months ago

Here in the forums none of the moderators have access to any information regarding bans so unfortunately we can’t help you directly. Only the appeals team can deal with this using appeals.

I can see that you are already familiar with the appeal process since I can see that you have sent appeals before as you mention.

I will have to reiterate that the appeals team is the only ones that can assist with this, we don’t have any access or visibility about bans so we can’t help you in anyway. I have to inform you as well that multiple tickets won’t speed up the process or change the outcome of the result.

Also opening multiple post here in the forums will not be necessary since as I explained before we can’t provide any asistance.

Thank you for your understanding.

:dragon: