Got Disconnected During Vykas Gate 1 but status is completed

I got disconnected during my Vykas run and got kicked out from the party after 10 mins of not being able to login.

After a while, my status says completed and I have not completed my Vykas on that Character ever.

Server : Shandi
Character Name: Bigaontron

Hoping you could resolve this issue.

Hey there @mottaka,

Welcome to the Lost Ark Forums!
We hope you’re doing good.

Sorry to hear you were disconnected during your Vykas run.

I’d like to inform you that, we have a system that allows for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.

If determined this was a server-side issue, the delivery of the replacement ticket could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.

You can read more about this in the Update to Timed and Ticketed Content Lockouts official post.

Hope this information helps.
Have a great weekend! ★