Guild didnt get credit for GvE Tranq Isle

Guild applied around 730/8pm est on NAE Elzowin. Went in and finished tranq isle. Now it is showing up as if we never challenged any siege at all. We weren’t going to be top 3, our time was around 9th for our server, but now it would seem we are going to get nothing.

Is there any reason we would not get credit for finishing within the time limit? or is this a bug? I do not have any picks to prove we did the fight unfortunately.

hey did you get an answer? same thing happened to my guild this week