I’m not going to defend AGS or SG, but the OP is not even remotely how a software company comes up with a roadmap.
WHAT !!! wait a minute… Please work for AGS we need you and give us some too
Enlighten me, I’m all ears.
We shouldve had a roadmap a week ago and ags and sg has fucked up these are facts. However, you are glossing over some pretty big differences in our launches NA/EU is the only region to release with T3. If we launched like the other regions we wouldnt even be able to do T3 content yet.
I’d order lost ark to be cancelled
If anyone i know had the productivity rate that ags employees seem to have, they’d be out of work that week…
no you would be fired in a day lol

“they tried to use business approach. They treated the games as a market and they marked players as “customers” .”
I see that a bit and i cant help but feel this is wrong…
If they really wanted to milk and make money, they would release good skins left and right. This is literally one of their biggest business opportunity and they’re completely ignoring it.
In the software development world we have a saying, “months of coding can save you weeks of planning.” I for one am happy they’re taking their time with the roadmap. Would I like to see one right now? Absolutely. Would I rather get a good one later? Of course.
Very bold of you to assume that they are sitting on a desk for 2 weeks now, brainstorming, trying to figure out a roadmap, let me give you my version.
They have a roadmap since the start, they gonna follow that no matter what we do or say and they dont give a fk what we think, they are just waiting the outrage to pass and the most hot headed vocal playerbase to calm down or quit to finally pass whatever they have planned out already.
If you can’t release a roadmap in a week then we will be getting new content on par with SWTOR. They have what 2 or 3 years of content not released yet and nobody knows how to release it? Youve already done this twice, once in SK and once in Russia. You dont know how to do it a 3rd time? Did you manage to break copy and paste?
Listen, if you need someone who can run this properly then hit me up. Just gonna let you know Ima get every red cent out of everything. And if someone is a problem in anyway they are getting fired.
So would you be focused on short term profit or long term returns? What’s your monetization scheme look like?
If I would work for AGS or SG, I would be mostly annoyed by all the dumpasses having no clue about things happening inside and just complain on the forums, reddit and whatever 24/7, because they can’t wait for shit or are just to stupid to realize that some things just happens unpredictable.
But yea … ofc the typical forumuser/complainer knows everything - specially how to organize a game, when it will die, what every player wants and so on.
Are you a Product Manager or Product Owner? I highly doubt so. Have you ever published a roadmap? Depending upon the stakeholders involved, it can be a pretty complicated process. Epspecially so, if the PM/PO doesn’t have the actual authority to determine the Roadmap and other decisions. In such cases the PM/PO usually have to go before a review board to get their things approved.
I am not defending anybody here, because the lack of communication is really bad on this. But as a PM/PO I felt the need to chime in on this. To make things worse, it most likely is a joint effort between two PM’s/PO’s along with all of their respective stakeholders.
Sometimes that means yes, as the PM/PO you don’t get to “own” the roadmap and you can only do things if approved by a committee. Usually the PM/PO knows best what their customers want and it is these committees that are only interested in the bottom line and dont take the customer into consideration because they aren’t on the front lines and they are looking at costs/P&L more than ROI.
Considering the massive amount of complaints seen on the forums regarding the skins, classes, honing system and loot drop rates, especially in t3, combined with the 1340 - 1370 gap there is most likely no easy solution for the PM/PO. I would rather see them take 30-45 days to come up with an actual roadmap that is going to be implemented.
This tells me you are not a PM/PO and you never will be. A roadmap is YOUR plan, its your guidepost by which you rally your team(s) to get their work done. Its the docyment you share with your customers and stakeholders alike to communicate when things are expected to be delivered. Yes, roadmaps can change and they should change based on market demands. The roadmap is in fact “content” for a PM/PO. Its their way of communicating what will be done when. As I said earlier, I would rather see a real roadmap in 30-45 days than some bs “plan” that somebody threw together, and the development teams don’t follow and everything is botched.
You seem to be upset that a roadmap hasn’t been released, but what if they released a roadmap and missed their deliverables? What if we got content 2 weeks later? What if it was a month later? I’m sure you would be complaining about that however based on your statement that should be acceptable since it’s not content.
It’s nice to have insights from an actual PM/PO. Thanks!
There will be no roadmap anytime soon. I expect a pr release for the April content in about a week and they will count their or releases about upcoming patches as roadmaps. Amazon does not believe in roadmaps or communication with its players. If you actually read what the cm’s say on the forums it’s literally just a bunch of I don’t knows and we will tell you later with no information.
I would love to know what Gold River thinks of AGS right now… Especially after their head was forced to resign mid turmoil following the launch of his passion project of a game…
I also don’t get how AGS just decided to round up some partnered twitch streamers and hire them as CMs and work remotely… piss poor planning leads to piss poor performance and when a chat window is your companies preferred method of communication how on earth do you expect to communicate with your playerbase effectively and transparent
With this whiny entitled community of children?
No. You better be sure you have the “roadmap” perfect and can do it relatively at the time mentioned. Otherwise the crying will be amplified 1000 fold.
well its clear what happened.
they HAD…<---- keyword here. had a plan BUT
their lead at AGS stepped down (you’re FIRED) last week hence the delay suddenly.
so now I suspect they are waiting for them to either replace or get the new one up to speed and come to a decision on the roadmap with smilegate that involves money making decisions. your welcome.
I really enjoyed reading your reply, it’s informative and I learned something.
I was not mad, the post was just a shower thought that interested me a bit to role play a little. I enjoyed the game a lot so I only came here because game was on maintenance lol. I don’t even care about their roadmaps because I am playing the game, there are still a ton of stuff to do, and I’m not looking forward to new classes, just waiting for some cool outfits that’s all.
A roadmap has different meanings depending on perspectives. For "PM"s, it is a product, but not to please the players per se, it is instead to please the “committee” you mentioned. Knowing what’s best for players is the “method” to create successful products aka plans to get them approved.
For players, it is really just a plan. And since this is not a grand new game, I’m afraid nothing much would excite neither western players nor KR/RU veterans, they will compare this roadmap to what KR/RU had before and unless AGS really went out of their ways to impress us, it is likely to be faced with doubts and critics. However, anyone with common sense would know that it’d be idiotic to release 3 years worth of contents in months, even when we are “supposed” to catch up with other regions.
Yes I am not THEIR product manager, what I said is simply based on where my butt sits. As a marketing person, to let situation get to what it is right now is going to be more than embarrassed, and actually frustrated to fix.