Has anyone receieved re entry tickets for being booted offline yesterday? Support seems to change there numbers from 24 hours to now 48 hours.
I’m so sorry for got disconnected from the game and for the late in responding to your post.
I would like to tell that we’ve set up a system that will automatically reissue entries in scenarios caused by a verified server crash or outage within 24 to 48 hours. That is to say, if the system did not reissue your entry ticket automatically on this occasion, we will not be able to do so manually. You can read on how we handle these scenarios here .
So if this happen to you again in the future you can expect to receive a re-entry for the dungeon in scenarios caused by a verified server crash or outage.
Hope this information help you!