It seems like every ticket I’ve heard about people getting or seen images of has been for Gate 1.
I, along with my raid, and many other people I’ve seen posting, have been DCed while in Gate 2. None of us received tickets.
One person in another thread had a CM directly tell them that they could see in a log their DC was a verified outage on the server side and they would receive a ticket within 24h. That player has not received a ticket 3 days later. Also gate 2.
I strongly suspect the current process is bugged and does not grant tickets for DCs in Gate 2 of Valtan, but I would be curious if anyone could disprove this with a Gate 2 ticket.