Haven't received trusted status after meeting all the requirements

No, they have not given me trusted status. On the other hand a good friend of mine just confirmed that after a while of making an in-game purchase He received “Trusted status”.

After wasting months of communication with Amazon support, I can confirm that this game is a huge rip off. They are forcing players to pay them a minimum of 10$ or more (depending on your region) to get a game function that is marketed and supposed to be “free”.

Me personally I’ll never give into their scam, wasting 10$ or more on this game for a game function that is supposed to be free is one of the scummiest things I have ever seen.
Not to mention there is no 100% guarantee after wasting your money on this game, that you will get “trusted status”.

Anyone reading this I suggest that you should invest your money and time else where, after 3 months I can confirm that this has been a huge waste of both energy and time.

1 Like

Man this sucks, i made an in game purchase but i havent gotten it yet or idk if i ever will at this point tbh.
This is by far the dumbest shit iv had to deal with in a MMO in my whole 15 years of gaming
And i totally agree with you this is one of the scummiest things iv seen in gaming, i wish it wasnt like this

cut the crap, after you do anything steam 2fa bla bla.

made a purchase on lost ark buy buying royal crystal, after that spend it, buy some items. done it?
wait for 3 days work atleast

1 Like

Lol even that havent worked for me so far. Truly ridiculous.

I’ve contacted the support they said
they can confirm i’ve met all requirements but its not trusted yet and all you have to do is wait
the only ones who can help is Steam
but Steam says they can’t help since its Lost Ark responsibility.

AGS, IF YOU CAN’T IMPLEMENT A SYSTEM JUST DON’T

How long needs to pass before I can play the game who claims to be F2P and you have to pay to play??? you pay and still can’t play !!!

Not even a response to respect all the players that have this issue. Shame!

2 Likes

Steam is right, they cant modify a system that is not implemented by them totally AGS’s responsibility.
All that steam can do is make your account “Unlimited” or trusted by AGS’s terms

Even an answer of “do that stuff and wait 1-3 days” is not acceptable.
In steam if you fill the requirements it is instant, shouldn’t take more than couple of hours for Lost Ark.
We as players pay and then can’t play the game properly ?!
That just doesn’t make sense

3 days? Iv seen people waiting for 5+ months. Its the most dumb shit iv seen in a MMO

Right, but i was referring to a message someone sent,
he bought something in game shop and waited for 3 days
if its only steam trusted you can wait forever

That just goes far to show how scummy and BS this failed system is.

My point is…
There’s a problem with that system.
If they can’t fix they need to remove it till they can implement it properly…
Meanwhile they stay silent, don’t give a damn about us and we just wait and can’t play.

Well, they cant really control it as far as i seem to understand, they cant grant trust manually either.
And this BS making them a shit load of money since alot of players make in-game purchases to get the game even to function.

well, as a developer i can tell you…
Devs need to work with steam to fix this integration.
If it does not work properly and they can’t make it work they can remove this feature(or should i say bug) till they can implement it properly.
They could add it they can remove it.
They could also add a feature to grant it manually its just not the plan and design the managers had in mind.

Yea but they just throw us under the bus. The AGS support points at the forums or just tells me to wait and the support here points at AGS support or steam. Bloody fantastic

and the most fun part about it…
they even stopped replying here.
not a single update on that issue … if they even work on fixing it

Honestly, Im starting to lose all hope.
Ive made like 10 posts here 12 tickets iv live chatted with the cs like 7 times and nothing has changed

have to wait… at least if they knew how long…
they have no idea how their system works and they should just remove it till they fix this issue

1 Like

Last update regarding ‘Trusted status’.

To put it as precise and simple as possible, this game is literally a scam and a fraud. All the time (me and you) spent contacting Amazon support and forum mods is a complete and utter waste of time and energy. Again both Amazon support agents and forum mods are useless! This game is forcing players to pay them for a feature that is supposed to be free. I have seen people even after paying them, they still didn’t receive trusted status.

2 Likes

Really a shame, its a good game but shit like this makes it much more scummy than it seems to be.
Honestly just sad.

2 Likes

I will avoid every services from Amazaon. I won’t buy anything from them because of their greedy politics.