Having an issue with "2nd Awakening"

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1

I got this rare bug…
I had the first quest to do my 2nd awakening “[Journey] Strange Mail” i had plans on doing that quest later. days ago, when i had time i was doing the quest called “Ashen Fate” from Feiton, when i went to talk with Beatrice at Trixion for some reason i had the final quest “completed” of my 2nd awakening when i didnt even started it, i got the island soul from Kharmine’s Hideout and the Song of Reminiscence and the book that granted my 2nd awakening on my main, but i didnt got the skill points, and my alts doesnt have the 2nd awakening, just my main has it, when i finished both quests a random message showed in my chat, i dont remember how it was but was something like “U cannot claim this reward” from “Ashen Fate” and [Awakening] The Sunset…

Summary; My alts doesnt have the 2nd awakening and no skill point… but i have the song and the awakening missions are “completed” when i didnt even started the quest…

can someone help me out with this? :frowning:

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2

Did you also visit beatrice with your alts?

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3

You need to go trixion with the alt and talk with Beatrice. You know … she just want to see you :heart:

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4

Yup goto see you beatrice mama from ur alts . There is a purple quest on her. Just talk to her. She will send an email for you. easy.

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5

just did, thanks!!

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6

Hello @kevinegc @Telvann @FrozenFireflies @Gama2022

Welcome to our Forums.

Hope all of you are doing great!

I apologize for the issue you were having while trying to complete the quest for the 2nd Awakening.

As well thank you all for the contribution to our Community helping each other i really appreciate the good intentions.

Let me share with you our other Support Channels in case you need them in other time :

Have an excellent week :star:

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