HDR issue i really need help with i'm losing my mind

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did you ever find out how to fix this? i think i have the same issue with my LG monitor - because if i change the game to windowed mode, and move it to a second screen the colors look normal. funny enough - sometimes even the colors on my LG are looking correct. most of the time they look kind of overexposing a bit, what gives this wierd “glow” effect.

Hello @Oguri,

I am sorry to hear you seem to be having display issues similar to those in this thread.

Please try the following steps in order to troubleshoot this:

  1. Ensure your video drivers are up to date.
  2. Set Windows power settings to High Performance.
  • Press Windows + R, type “powercfg.cpl” into the Run window, and then press Enter.
  • Select the radio button next to the High performance power plan. You may need to click Show additional plans first.
  1. Adjust your in-game video settings. (sometimes just changing them back and forth will reset the issue)
  2. Clean boot Windows by following these instructions:
    How to perform a clean boot in Windows (to reduce startup applications/Check for Malware).
  3. Reset your video driver software to the default settings.
  4. Check for evidence of overheating.
  5. Please verify the integrity of game with the Steam integrity check
    How To run a Steam Integrity Check

If the issue persists after this, the scenario will require our tech team to look into your logs and follow up directly with other possibly sensitive account information that is best not posted on the forums so it would be best if you could please create a web ticket by going to Contact Us | Amazon Games.

I hope this helps and if not, do not hesitate reaching out to live support.

See you in Arkesia! :wolf: